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  1. Foxtel
  2. Troubleshooting
  3. Foxtel TV
  4. TV guide, Store & box settings

TV guide, Store & box settings

  • Settings - parental control
  • Check energy saver mode
  • Settings - timezone issue
  • Settings - energy saver mode
  • Change closed captions
  • Settings - closed captions issue
  • Issues with TV Guide - wrong information
  • Put Foxtel box into standby mode
  • Issues with TV Guide - unable to access
  • Issues with TV Guide - greyed out channels
  • Issues with Main Event - ordering a Main Event
  • Issues with Main Event - watching a Main Event
  • Check how event was ordered
  • Investigate and educate on download speed
  • Check download settings
  • Issues with downloading
  • Check the impacted program
  • Restart and re-sync the box and the modem
  • Change the internet source to mobile hotspot
  • Issues with streaming
  • Perform a network test/speed test/DHCP lease update
  • Re-add your packs
  • Clear account data
  • Refresh remote control
  • Order a Main Event
  • Connect your box to the internet via ethernet or WiFi
  • Delete and re-download the program
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