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  1. Foxtel
  2. Troubleshooting
  3. Foxtel Broadband / Home Phone
  4. Internet too slow

Internet too slow

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  • Check all equipment is setup correctly (with a connection box)
  • Speed issue - ethernet - BYO
  • Speed issue - WiFi - BYO
  • Speed issue - ethernet
  • More information on WiFi
  • Speed Issue - Wifi
  • Check all equipment is setup correctly (without a connection box)
  • Speed issue - nbn - no connection box - Existing
  • Speed issue - nbn - no connection box - New
  • Speed issue - nbn - connection box - Existing
  • Perform another internet speed test
  • Speed issue - nbn - connection box - New
  • Check your wifi is set up correctly (ADSL)
  • Speed issue - nbn - with connection box
  • Speed issue - ADSL
  • Do another speed test
  • Factors affecting internet speed
  • Perform an internet speed test
  • Check the wall sockets
  • Speed issue - nbn - no connection box
  • Reboot device and Foxtel Hub
  • Change ethernet port and cable
  • Test another ethernet cable to the modem
  • Try another ethernet port on the Modem
  • Try connecting the modem to another WiFi Frequency
  • Test another device
  • Check the location of your BYO modem
  • Reboot the modem and your device
  • Connect the Foxtel WiFi Modem directly to the wall socket
  • Check your wifi has been set up correctly (with connection box)
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