Picture issue
Auto-created
- Troubleshooting confirmation with Fox Assist
- Reboot the iQ and refresh the HDMI cables
- Check for broadcast issue
- Picture issue - wrong picture
- Check box picture settings
- Picture issue - size issue
- Picture issue - picture quality issue
- No picture – blue light – blue/black screen (with No Signal message)
- Replace the HDMI cable and try another HDMI input
- Reset the box
- Picture issue - blue light - program information bar only
- Check your iQ picture settings
- Check the TV picture settings
- Check if the menu works
- Picture issue - size
- Offer a Forced Firmware Update
- Inspect the HDMI cable for signs of damage then reconnect
- Check the TV is on the correct input
- No picture - blue light - black screen
- Picture issue - picture quality
- Turn the iQ on
- Check for an ethernet cable
- Reset the iQ at the wall
- No picture - red light
- No picture - no light
- Turn on your box
- Try a different power point
- No picture - red light on box
- Refresh the power
- No picture - no light on box