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  1. Foxtel
  2. Troubleshooting
  3. Foxtel TV
  4. Box issue

Box issue

  • Box returns to main menu - what needs to be done?
  • Box returns to Foxtel Main Menu or a Live Channel
  • Check for an energy saver power board
  • Watch a live channel
  • Box is stuck in standby
  • Estimated software update durations
  • Box is stuck in software update
  • Box keeps rebooting issue
  • Refresh the power cable
  • Escalate hazardous box issue
  • Safely disconnect the set top box
  • Turn off all other electronic devices close to the iQ box
  • Box is hazardous
  • Box is noisy
  • Noisy set top box
  • Adjust the signal cables and reboot the box
  • Reboot the box at the wall
  • Replace faulty set top box
  • Reboot the iQ
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