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  1. Foxtel
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  3. Retention
  4. Disconnections

Disconnections

  • Overview - TV disconnections
  • Procedure - record a Winback call outcome
  • Procedure - disconnect a service
  • Procedure - Remove Service - Broadband customer
  • Procedure - cancel and reactivate an account
  • Overview - Winback
  • Procedure - disconnect an account
  • Procedure - disconnect a non-payment suspended account
  • Overview - broadband and home phone disconnections
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