Verifying access...
Skip to main content
Foxhow Logo
What's New
Product
Customer Support
Sales
Change
Technical Support
Billing
Retention
Agent Help
  1. Foxtel
  2. Technical Support for Custom app
  3. Foxtel TV
  4. Box issue

Box issue

Auto-created

  • Manual Front Panel Reboot
  • Refresh the power cable
  • Box returns to main menu - what needs to be done?
  • Box returns to Foxtel Main Menu or a Live Channel
  • Check for an energy saver power board
  • Watch a live channel
  • Box is stuck in standby
  • Estimated software update durations
  • Box is stuck in software update
  • Box keeps rebooting issue
  • Escalate hazardous box issue
  • Safely disconnect the set top box
  • Turn off all other electronic devices close to the iQ box
  • Box is hazardous
  • Noisy set top box
  • Box is noisy
  • Reboot the box at the wall
  • Replace faulty set top box
  • Reboot the iQ
Tools and templates POPS Tool Foxhow Logo Pricing Content Content Foxhow Logo