TV guide, Store & box settings
Auto-created
- Settings - parental control
- Settings - energy saver mode
- Check energy saver mode
- Settings - timezone issue
- Change closed captions
- Settings - closed captions issue
- Issues with TV Guide - wrong information
- Put Foxtel box into standby mode
- Issues with TV Guide - unable to access
- Issues with Main Event - ordering a Main Event
- Issues with TV Guide - greyed out channels
- Escalate an On Demand Broadcast Issue
- Check how event was ordered
- Investigate and educate on download speed
- Issues with Main Event - watching a Main Event
- Check download settings
- Issues with downloading
- Check the impacted program
- Change the internet source to mobile hotspot
- Issues with streaming
- Perform a network test/speed test/DHCP lease update
- Re-add your packs
- Clear account data
- Refresh remote control
- Order a Main Event
- Connect your box to the internet via ethernet or WiFi
- Delete and re-download the program
- Re-sync the iQ
- Send a test message to the box