2. Existing residential customers
3. New Foxtel Now customers
4. Existing Foxtel Now customers
1. New residential customers
EOFYS Campaign (21 May 2024 to 01 July 2024)
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Winter Codes Sale Campaign (01 February 2024 to 27 May 2024)
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Boxing Day Sale Campaign (25 December 2023 to 31 December 2023)
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20% Off Christmas Sale Campaign (01 December 2023 to 24 December 2023)
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25% Off Black Friday Sale Campaign (12 November 2023 to 30 November 2023)
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Cable Migration Post 30 Days Winback - Targeted Campaign (27 October 2023 to 11 December 2023)
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Family Deal Campaign (01 September 2024 to 30 September 2024)
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Winter Sale 30% Off With Any Sports Pack Campaign (02 July 2024 to 31 August 2024)
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Black Friday Campaign (12 November 2024 to 3 December 2024)
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Christmas Sale - 30% off with Sports Campaign (4 December 2024 to 25 December 2024)
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TACTICAL Christmas Sale - 30% off with Sports + $5 extra off Campaign (17 December 2024 to 25 December 2024)
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Summer Sale Campaign (26 December 2024 to 11 February 2025)
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Family and Friends offer (01 December 2024 to 28 February 2025)
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Winter Sports Sale Campaign (12 February 2025 to 19 May 2025)
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EOFYS Campaign (20 May 2025 to 30 June 2025)
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Winter Sports Sale Campaign (1 July 2025 to 31 August 2025)
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Winter Sale - TACTICAL Campaign (23 July 2025 to 31 August 2025)
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Family Deal Campaign (1 September 2025 to 6 October 2025)
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Super Spring Sale Campaign (7 October 2025 to 10 November 2025)
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Summer Sale Campaign (23 December 2025 to 09 February 2026) Winning Deal/Winter Codes Campaign
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Winning Deal/Winter Codes Campaign (10 February 2026 to 18 May 2026)
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Winback $59 Sports + Movies Campaign (19 February 2026 to 06 April 2026)
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TACTICAL - Winning Deal/Winter Codes Campaign (07 April 2026 to 18 May 2026)
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Agents should process sales with these 2 additional compliance steps:
- Old Cable Account number should be updated in new account notes for compliance.
-
Agents MUST select Campaign Code “Specialised Package” when finalising sale for compliance.
20% Off Winter Sale Campaign (01 July 2023 - 15 September 2023)
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September Tactical (22 August 2023 - 15 September 2023)
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Spring Sale - NLIC Challenger Test Campaign (16 September 2023 to 06 October 2023)
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Extra $5 off Sports, $10 off Platinum Plus Tactical (31 July 2023 - 21 August 2023)
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EOFYS Offer Sale Campaign (28 May 2023 - 30 June 2023)
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EOFYS Netflix On Us Tactical Campaign (20 June 2023 - 30 June 2023)
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EOFYS Offer Sale Campaign (21 April 2023 - 27 May 2023)
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Winter Sports Sale Campaign (16 February 2023 to 20 April 2023)
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1 Month Free Unlimited Broadband - All Packs - New broadband customers only (01 February 2023 to 01 May 2023)
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Easter School Holidays Tactical Sale Campaign (06 April 2023 - 12 April 2023)
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20% Off Winter Sale Campaign (01 January 2023 to 15 February 2023)
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Australia Day Super Summer Sale Tactical Campaign (25 January 2023 to 31 January 2023)
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Christmas Campaign (17 November 2022 - 31 December 2022)
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Broadband $6 off for 12 months – All TV Packs (3 November 2022 - 17 December 2022)
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Boxing Day Campaign (25 December - 31 December 2022)
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Black Friday / Cyber Monday Campaign (17 November - 30 November 2022)
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Disney+ On Us Spring Sale Campaign (16 September 2022 - 16 November 2022)
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20% Off Winter Sale Campaign (1 July 2022 - 15 September 2022)
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2 Months Free Broadband Campaign (19 July 2022 - 2 November 2022)
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House of Dragons Winback Campaign (21 July 2022 - 31 August 2022)
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Father's Day Tactical Campaign (31 August 2022 - 6 September 2022)
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Black Friday sale (23 November - 30 November 2021)
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12 months free Casting - November 2021 (11 November - 16 November 2021)
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Netflix on us + Halloween $5 off 2021 (29 October - 31 October 2021)
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UPDATED: September campaign (9 September - 26 October 2021)
Click here to view the sales brief Note: From Friday 10 September only scenario 2 (12 month discounted offer) is being advertised to customers.
September campaign (previous offer) (1 September - 26 October 2021)
Click here to view the sales brief Note: There were originally 3 scenarios that customers were marketed digitally. If the customer advises that they have seen marketing for one of the other 2 scenarios in this brief, these can be honoured.
1 month free unlimited broadband - all packs (1 September - 26 October)
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July campaign + $10 off (18 August - 23 August)
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July campaign (1 July - 31 August)
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2 months free unlimited broadband - Premium and Platinum (1 July - 31 August)
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July campaign + 1 month free (4 August - 9 August)
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July campaign + Movies 2021 (21 July - 26 July)
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July campaign + $5 off (7 July - 12 July)
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EOFYS + Google Nest Hub campaign (26 May - 30 June) (or while stocks last - 6000 Google Nest Hubs available)
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If a customer enquires about their Google Nest Hub gift after signing up, see Procedure - handle a Gift with Purchase enquiry.
3 months free unlimited broadband - Premium and Platinum (1 April - 30 June)
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May Gap + Click Frenzy $10 off campaign (11 May - 18 May)
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May Gap campaign (21 April - 25 May)
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Winter Sports campaign ($59 Movies HD) (16 February - 25 May)
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Mother's Day + 1 month free (6 May - 9 May)
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May Gap campaign Re-targeting + $3 off (21 April - 5 May)
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$69 Broadband offer (no contract) (8 March - 30 April)
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$69 Broadband offer (12 month contract) (8 March - 30 April)
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Easter Sports + Movies Flash sale (31 March - 7 April)
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Sports and Movies HD upsell (29 March - 6 April)
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Winter Sports + Movies flash sale (15 March - 18 March)
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Winter Sports + 1 month free (8 March - 11 March)
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Winter Sports Campaign (16 February - 20 April)
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Winter Sports Campaign + $5/month (26 February - 2 March)
Click here to view the sales brief Note: Due to an unforeseen error, some pricing online may be incorrect when customers are adding additional packs (e.g. Kids, Favourites) to their order. The Digital team are working on a fix, but you can honour the pricing that the customer has seen online in these circumstances.
January 20% off campaign (1 January - 15 February)
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To use the 20% off calculator, click here. Note: To open this link, right-click on the link and select Open link in new tab.
Boxing day sale campaign (25 December - 30 December)
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Christmas Campaign (2 December - 24 December)
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MDU $99 Platinum Plus (1 December - 28 February)
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Wyndham campaign (1 December - 28 February)
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Crown Group Employees (1 December - 28 February)
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2. Existing residential customers
Opticomm TDT Shutdown - Existing Subscriber Campaign (22 April 2024 - 31 July 2024)
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Cable Open Migration Orders Offer - Existing Subscriber Campaign (30 October 2023 to 11 December 2023)*
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* These offers are only to be used for existing subs that have active cable equipment in order to encourage them to activate their boxes and stay active on our service.
Due to the depth of this offer, there will be monitoring of application for compliance.
This offer can also be extended to customers who have recently disconnected within the last 30 days to encourage reconnection.
Again, these reconnections will be monitored to confirm the previous cable status of the account just before their prior disconnection for compliance.
Foxtel & Telstra Cable Customer Offer - Existing Subscriber Campaign (01 November 2023 to 11 December 2023)
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Customers who have not signed up to Foxtel First will also receive an email advising them of this offer and encouraging them to sign up to Foxtel First to redeem. Click here to view the email.
Cable Migration $10 off for 24 months (12 September - 22 September 2023)
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Cable Multiroom PVR Customers - Retargeting Sales Brief
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Cable Multiroom non-PVR Customers - Retargeting Sales Brief
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$100 Credit Cable Migration - Single Box & Non-PVR Multiroom Customers (18 January-23 April 2023)
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$100 Credit Cable Migration - PVR Multiroom Customers (18 January-23 April 2023)
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$59 BB - Limited Foxtel Rewards Test & Learn
Available to loyalty customers who have received special comms from customer marketing with a special offer only to them (BB $59/mth for 12 mths). Only customers who receive the offer module are eligible to redeem. Agents need to stack the two offers ($6 off and $10 off) in order to achieve the $16/mth discount (there’s no $59/mth BB offer as such).
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Cable Migration Disney+ campaign
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Foxtel First DM invitation (free iQ4 upgrade) (9 September - 15 October)
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Wentworth box upgrade (13 July - 31 August) (or while stocks last)
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iQ2 satellite customers box upgrade (9 August - 31 August) (or while stocks last)
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Sports Upsell (14 April - 26 April)
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$69 Broadband offer (no contract) (8 March - 30 April)
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$69 Broadband offer (12 month contract) (8 March - 30 April)
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HD Upsell (23 March - 6 April)
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End of Open Tier offers (18 March - 5 April)
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Movies Upsell (9-11 December)
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Proactive upgrades for iQ2/1.5 (ends 14 December)
For cable customers:
We are proactively contacting some iQ2/iQ1.5 Cable customers to upgrade to an iQ4 with a Satellite transition.
The following offer will be presented:
- iQ4 box at no charge
- Waiving the Standard Connection Fee
- Waiving the Professional Install Fee.
The following CIT note will display on the customer's account:
Cable: iQ2 VOD user- Customer is eligible for a Free iQ4 Box Free Technician and Free Connection. Customer will be required to migrate from cable to satellite. Offer valid until (14th December).
For Satellite customers:
We are proactively contacting some iQ2/iQ1.5 Satellite customers via email to upgrade to an iQ4 box with a SIK.
The following offer will be presented:
- iQ4 box at no charge
- Waiving the Standard Connection Fee.
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3. New Foxtel Now customers
Woolworths staff $49 all packs offer (2 September - 31 October)
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Wentworth $49 all packs (17 August - 31 August)
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$29 Essentials and Sports (17 June - 14 July)
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Winback offer (17 June - 30 June)
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$39 Sports and Movies bundle offer (11 March - 16 June)
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Foxtel Now Click Frenzy Sale (26 March - 14 April)
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Foxtel Now Boxing Day sales
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Foxtel Now cyber sale (20 November - 6 December)
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4. Existing Foxtel Now customers
Foxtel Now $25 All Packs for 3 Months Winback Offer (05 April 2023 to 28 April 2023)
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House of Dragons Winback Offer (15 July 2022 to 31 August 2022)
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Add movies and get $20 off per month for 3 months (2 November - 22 November)
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CIT note
This customer has received comms from Foxtel Now and is eligible to receive the offer to Add movies pack and get $20/mth discounted off their bill for 3 months.
$10 off per month for 12 months (2 November - 22 November)
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CIT note
This customer has received comms from Foxtel Now and is eligible to receive the offer $10 off a month for the next 12 months when redeeming offer
$10 off per month for 12 months (12 October - 1 November)
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CIT note
This customer has received comms from Foxtel Now and is eligible to receive the offer $10 off a month for the next 12 months when redeeming offer.
Wentworth Winback $25 Essentials + Movies (17 August - 31 August)
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Get a free Foxtel Now box (RRP $99) (20 May - 30 June)
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$10 Sports for 3 months (31 March - 14 April)
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End of Open Tier offers (18 March - 2 April)
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