The Foxtel remote control unit is a universal remote control, designed to operate the box plus power, mute, and volume on the TV. For the remote-control unit to control the TV, it must be programmed to support the specific TV.
After programming it is recommended a label be affixed to the bottom of the remote control and the room number written on it. This is to avoid the remote control being swapped to another room, which may have a different make/model of TV.
Image of 1st Generation (without Foxtel logo)
Image of 2nd Generation Remote Control (with Foxtel logo)
2. Tasks
1. Check if the remote can be reset to factory default.
• If Yes – Continue below.
• If No – Go to 12 in this procedure: Resetting the Remote Control to Factory Default.
2. For popular brands, use the Setup Method 1 shown below.
3. Check if the remote-control has been successfully programmed using the above method.
• If Yes – Go to 13 in this procedure: Remote Control Test.
• If No – Continue below to Setup Method 2.
4. If the first method did not work, use the following Setup Method 2 – Direct Code Entry:
Additional 2nd Generation TV Codes:
Check if the remote-control was successfully programmed using method 2.
• If Yes – Go to 13 in this procedure: Remote Control Test.
• If No – Continue to Step 5.
5. Attempt to program the remote control using Setup Method 3 – Code Search:
Was the remote-control successfully programmed using method 3?
• If Yes – Go to 13 in this procedure: Remote Control Test.
• If No – Continue below.
6. Programming the remote control using Setup Method 4.
Description:
Learning from Other Remotes. The Foxtel remote can learn from the TV’s remote (teaching remote). To program the Foxtel remote’s SETUP (hidden key, to the left of Power key), VOL+, VOL- and MUTE keys from the learning remote’s POWER, VOL+, VOL- and MUTE keys follow the procedure in the diagram below.
Note: By default, after programming the Foxtel 2nd generation remote (with Foxtel logo) shall continue to transmit the Samsung TV POWER code (i.e. there are two different TV POWER codes transmitted and one box code). This should only be an issue if there is also a Samsung TV in the nearby vicinity. If this is an issue, set the default TV POWER code to a TV other than Samsung by first performing Setup Method 2 – Direct Code Entry in step 3 to program the remote for any TV that is not in the vicinity, and then follow the procedure below.
7. Does the Foxtel remote control’s Vol+/- and Mute keys control the TV volume?
• If Yes – Continue to Step 8.
• If No – Go back to Step 6 and repeat.
8. Does the Foxtel remote have a Foxtel logo?
• If Yes – Skip to Step 13 in this procedure.
• If No – Go to Step 9.
9. Does the Foxtel remote control’s SETUP key bring the TV in/out of standby?
• Yes – Continue to Step 10 below.
• No – Repeat Step 6 above.
10. The procedure below is only required for the 1st generation Foxtel remote (without Foxtel logo) to program a macro for the Foxtel remote’s POWER key to control both the TV and box.
11. Go to Step 13 - Remote Control Test.
12. Proceed to Reset the Remote Control to Factory Default.
- Press and hold SETUP key on the Foxtel remote control until the LED above the POWER key blinks twice.
- Press 9-7-7. Did the LED above the POWER key blink four times?
- Yes – Continue below.
- No – Repeat from step a.
- The remote should now control a Samsung TV and the box. Is the TV the remote needs to control a Samsung TV?
- Yes – Go to the next step - Remote Control Test.
- No – Go to Programming the Remote Control.
13. Perform the Remote Control Test.
a. Does the Foxtel remote-control Vol+/- and Mute keys control the TV volume?
• Yes – Continue below.
• No – Remote control is not programmed for TV. Go to Programming the Remote Control.
b. Exit to live TV. Press the Power key on the remote control. Is the box Welcome
screen momentarily displayed prior to the TV going into standby?
• Yes – Remote control is correctly programmed for TV and box.
• No – Remote control is not programmed for box. Go to Programming the Remote Control.
Important: If the Welcome screen is not displayed the remote control is incorrectly programmed and may not bring box out of standby. Some TV models may turn off too quickly to display the Welcome screen. If this is the case the TV may be brought out of standby in isolation from the box (e.g. by using the power button on the TV or pressing the power key on the TV’s remote control) to confirm the SBB is displaying the Welcome screen.
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